HOS Booking FAQs - Hotel Software Questions & Expert Answers

The PMS streamlines the guest journey with features like online check-in, digital key access, and automated check-out, offering a seamless and contactless experience.

Yes, guests can complete online check-in via the PMS, reducing wait times and enhancing convenience.

The PMS includes a mobile app for digital keys, room service requests, and real-time communication with staff.

Guests can use self-check-in kiosks integrated with the PMS to access their rooms without assistance, improving operational efficiency.

Payments are managed securely through integrations with providers like Wordline, Stripe, and Mollie, ensuring compliance with global standards.

Yes, the PMS supports POS integration, enabling seamless transactions for dining, spa, or other services.

The PMS generates automated invoices and processes payment confirmations securely, reducing manual workload and ensuring accuracy.

Yes, with integrations like PayPal and Hobex, guests can choose their preferred payment method.

Guests can check in using kiosks, receive digital keys, and proceed to their rooms without waiting in line.

Yes, guests can check out via kiosks or mobile apps, with automated invoicing and payment processing.

By automating repetitive tasks, kiosks allow staff to focus on providing personalized services.

Yes, kiosks can be customized to match your brand and support multiple languages.

Yes, the PMS supports integrations with leading lock systems like Salto and Assa Abloy.

Locks can be managed centrally through the PMS, allowing remote access control for multiple properties.

Yes, guests can use their smartphones to unlock rooms via the PMS-integrated mobile app.

The system uses encryption and access logs to ensure secure and monitored access.

The PMS integrates with OTAs to automatically update rates, availability, and reservations.

Yes, real-time updates ensure accurate information across all platforms.

The PMS supports connections to multiple OTAs, including major ones like Airbnb and Booking.com.

Yes, detailed reports help analyze performance and optimize revenue.

The Rates & Calendar module allows dynamic rate management and real-time updates across channels.

Integrated tools like PriceLabs help set competitive rates based on demand and market trends.

Yes, dynamic pricing can be configured to maximize revenue during peak and off-peak seasons.

Yes, the PMS offers detailed analytics and historical data for informed decision-making.

The PMS allows managing multiple properties under a single account with centralized access.

Generate reports on occupancy, revenue, guest demographics, and more.

Yes, advanced analytics provide insights to tailor marketing and improve guest satisfaction.

Analytics pinpoint areas for improvement, helping to maximize profitability.

HOS Booking includes built-in performance management tools that help hotels monitor financial insights, occupancy rates, guest behavior and more in real time through automated analytics and reporting.

Yes. The system offers department-wise performance metrics for front desk, housekeeping, reservations, and more helping hoteliers understand operational strengths and areas needing improvement.

Yes. HOS Booking PMS provides <strong>real-time</strong> dashboards for occupancy, revenue, housekeeping status, guest service metrics, and staff productivity.

For hotel groups, HOS Booking PMS offers a centralized dashboard to compare property performance, benchmark KPIs, and oversee productivity across all locations.

Guests can access personalized entertainment and information via Smart TVs integrated with the PMS.

Yes, integration with Stuga allows centralized control of heating systems.

Yes, DATEV export simplifies accounting processes and ensures compliance with local regulations.

Fiskaltrust ensures legal compliance for fiscal transactions in supported countries like Austria and Germany.

Unified payment systems allow you to accept multiple payment methods (cards, online payments) on a single platform. This reduces reconciliation errors, speeds up check-ins/outs, and simplifies accounting.

Most integration systems allow multi-property management. You can control reservations, pricing, housekeeping, and payments for all hotels from a single login.

Yes. Seamlessly connect tools and systems to enhance your operations with modern systems like HOS Booking support integrations.

Yes. HOS Booking is the best integration solution for hospitality of all sizes. Because it also manages all integration systems for all hotels from a single dashboard.

A PMS is software that manages hotel operations like reservations, check-ins, housekeeping, billing, and reporting all from one platform.

Yes. HOS Booking PMS solutions are designed for all-sized hotels with affordable pricing and easy setup.

Yes, our HOS Booking cloud-based PMS systems allow you to manage operations from any device, anywhere with internet access.

It connects directly to OTAs like Expedia, Booking.com, Airbnb, and more, automatically updating room availability and pricing to avoid double bookings.